Shipping policy
Last updated: August 8, 2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.vacationnailshop.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Route Package Protection
Vacation Nail Shop is partnered with https://route.com, the leader in package protection and tracking solutions. We are excited to offer this service to you and we highly recommend you use Route Package Protection at checkout.
By selecting Route Package Protection at checkout your order will be protected from damage, loss, or theft. In the event that your order arrives damaged or is damaged upon arrival, you can file a claim with Route and receive a replacement.Â
Claims for packages marked "delivered" must be filed after 5 days and before 14 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
If you do not purchase Route Package Protection, Vacation Nail Shop is not liable for lost, stolen, incorrectly delivered or damaged packages.Â
Vacation Nail Shop assumes no responsibility for packages after they have been received by the shipping courier. Please reference your tracking number and contact your local post office/courier for the most up to date information regarding your package.
No refunds will be issued for delays in shipping by the carrier.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Shipping
We offer free standard domestic shipping on orders over $100.
Standard Shipping Fees
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the United Kingdom for an additional fee.
WHAT HAPPENS IF MY ORDER IS DELAYED?
Once order has been accepted by the shipping provider, Vacation Nail Shop no longer has control and you will need to reach out to shipping provider directly for updates.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://shop.vacationnailcollective.com/policies/refund-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
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Email: shop@vacationnailshop.com
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Online contact form: https://vacationnailshop.com/pages/contact